Frequently Asked Questions
Vegan? What does that mean?
We are 100% plant-based. We use no animal products, ever. That means no eggs, milk, butter, honey, etc. We also strive to use ingredients that do not cause harm to the planet, people or animals.
If you have questions or concerns about ingredients, please let us know.
I want those cupcakes! Where can I find you?
We are located inside The Bakers Hub in Chesterfield, MO. Open Wednesday-Sunday, the Hub offers 8 unique bakers the opportunity to have a shared storefront. There you can purchase items from our weekly menu. We advise follow our Facebook page for information about what items are available. For custom or large orders, please see below.
The minimum order for cupcakes is 1 dozen of a single flavor combination.
I want a cake or custom order!!
We love baking cakes and cupcakes for parties, celebrations, meetings and any other occasion. To inquire about placing a custom order, please fill out the contact form on the Contact page. Someone will reach out to you within 24 business hours.
You can also call Sam directly at 314-365-6421. Please leave a message! DO NOT TEXT.
We request 7 days notice for traditional cakes and 2 week for custom cakes. We may be able to accommodate shorter notice.
Custom cakes and other orders must be paid in advance. We use PayPal and Square for invoices.
Orders can be picked up at The Bakers Hub during normal business hours or by appointment outside of those hours.
We offer delivery starting at $10 dollars depending on location. We do not deliver to Illinois.
Can you make this cake?! *Insert cake picture
It is great if you have a certain design or theme in mind and we welcome ideas. However, due to copyright and trademark, all our designs will be custom for you and will not be exactly like a picture you send to us. We will discuss in detail how to make the cake as perfect as possible for you!
I have food allergies. What allergens does your food contain?
THIS IS VERY IMPORTANT!
PLEASE READ IF YOU HAVE FOOD ALLERGIES!
We use a shared kitchen. The other bakers use animal products including milk/dairy, eggs, meat and fish. We use tree nuts and peanuts. We are not a gluten free facility. Equipment in the kitchen is sanitized before and after use. We make every effort to avoid cross contamination but there is always a chance that traces of food allergens may be in our products. If you have a food allergy, tell us during your order request and we will do our best to accommodate. With that being said, Sam's Vegan Kitchen cannot be held liable for allergic reactions.
Do you do weddings, cater or large orders?
Of course! We would love to help you celebrate your special occasion! For weddings, catering and large orders please contact us at least 2 weeks prior to the event. For weddings, we ask for 1 month prior to the date. The sooner the notice the better but we may be able to accommodate with a week's notice. These orders must be paid in full 2 weeks prior to the event. We offer cake tastings with 3 flavors of cake and icing. Additional flavors will be an extra charge.